Dinah Liversidge gave great advice to the audience at the BNI Regional Members Day 2010 last Friday 26th June in London. She described all you needed to do improve your credibility which surely would lead to even more business and recognition as a market leader.
She described the importance of listening hard and following up, then following up again and again and feeding back to the people who give you referrals. When you do that you set the tone and you gain more respect as someone who follows through.
Common sense and Social Media has proven how well sharing what we learn is so powerful, so whilst it is an obvious outcome, the key is to actually do it and at the same time create the opportunity for a second chance. She even told us how BA ruined her journey and so she switched to Virgin. Unfortunately Virgin destroyed her wheelchair, but Richard Branson phoned her and bought her a new one – a really great one with go faster stripes. Proving that being a giver will enable the giving to be favoured and returned. Great story – you should have been there!
She progress with her five steps to credibility, steps I for one truly believe, have quality one to ones – spend some time real time, getting to know each other. Get to know your power circle, and dont just turn up for your weekly meetings, but prepare for them before the meeting, especially your 60 seconds. Give without looking for the gain and of course, follow up.
Well done Dinah, great stuff.
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